Support
Support through Discord:
Our support team is available on Discord to assist you with any issues as quickly as possible.
Things you will be helped for:
🔨 Punishment Appeal – If you believe you've been falsely punished by staff, open a ticket and
we will review your case.
🐞 Report a Bug – Found a bug on the server? Report it here so we can fix it quickly.
🛒 Billing Support – If you're having issues with a purchase, our Mod team can help you with any
billing concerns.
🚩 Other – If none of the above apply, or if your issue is sensitive (e.g., related to players),
open a ticket here. Our team will assist you promptly..
Support through E-Mail (for higher staff and server owner to
server):
For more complex or sensitive issues that require the attention of higher staff or the
server owner, you can reach us directly via email. This includes:
• Serious concerns or escalations
• Private matters that cannot be shared publicly on Discord
